![]() For example, when you do not like someone, yet manage to treat him politely, you are being civil. ![]() Civility creates a common bond and a more harmonious environment. ![]() Civility can maintain balance in a disconnected environment. Sometimes tact will mean not saying anything at all.Ĭivility is courtesy. Tact involves choosing words that are not emotionally charged or confrontational, while demonstrating respect for the other person’s rank, position, stature, gender, age, nationality, ethnicity, whatever the case may be. Tact is knowing what to say to avoid giving offense, and how and when to say it. Tact is the act of using gentle (non-offensive) language when dealing with controversial issues. It also demonstrates the cleverness someone shows in the way they resolve a problem or situation. Maintain dignity (keep your head high) when things go wrong.įinesse is the skillful way you manage a difficult or highly-sensitive situation that might be difficult for others. People need to have a sense of dignity about themselves regardless of what economic background they come from, or awkward situation that just occurred. It is something that should be given and not taken. In other words, the way you present your views determines the outcome.ĭignity is an individual’s self-respect. It consists of one’s mannerisms, demeanor, attitude, and timing. When managing sensitive conversation topics or mistakes, a diplomatic approach allows you to remedy the situation without damaging the relationship. It is not necessarily what you say, but how and when you choose to say it. Instead of encouraging conflict, diplomacy focuses on resolving conflict. It is also the conduct by government officials to secure safe relations between nations. This is especially true during times of domestic uncertainly and international unrest.ĭiplomacy is the skill of managing people, and the ability to communicate in a non-offensive manner. Engage them as preventive measures for diffusing situations that could easily get out of control. We hear these words, but do we know what they mean and how to use them effectively? Although there is some overlap, they serve the same purpose. They include diplomacy, finesse, tact, dignity, and civility. Inspired, I revisited my coursework and identified powerful words that generate win-win communication. I wish I could have had more time with her … so many questions … but realized that I had just enough conversation to create a turning point in my training. So grateful to have had this memorable opportunity. I have since done just that and added all the various components of diplomacy to my training curriculum. Albright emphasized that diplomacy is not just for diplomats it should be the rule in the workplace and in every facet of our life. Ultimately her comment readjusted my mindset and made me go deeper, for a more complete solution. I responded, of course but it started me thinking. This was part of what she brought to the world.įor instance when I shared my business card with her at the beginning of our “walk and talk” conversation after lunch, she looked at it for a moment and then asked if I covered the vital role of diplomacy in my corporate training. However her stance to the world always felt well over 6-foot tall, and she serves as a lesson to all of us to let nothing stop us from feeling and being powerful! Just use the right attitude, words, and approach to find a diplomatic resolution to every situation. Albright made my 5 foot 2 inches (157 cm) height feel TALL. She was the first woman to serve the position of Secretary of State in the U.S.Īt 4 foot 10 inches (147 cm), Ms. I had the honor of meeting Madeleine Albright several years ago at a Women’s History Month event in Chicago following her reign as Secretary of State during the Clinton administration. My deepest sympathies go out to the family and to the world for the loss of an inspirational leader and role model. I'm writing this post in memory of Madeleine Albright, former UN Ambassador (1993 to 1997) and first woman Secretary of State (1997 to 2001).
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |